Welcome to www.maxxmoda.com (“the Site”), the United States online store of MAXX MODA® , which is operated by XCESS APPAREL GROUP INC, 16000 Pines Blvd, #82-1805, Pembroke Pines, Florida 33082. (Xcess Apparel Group, INC and its affiliates, are hereinafter collectively referred to as “XAG-MAXXMODA”.)
By submitting your PII to XAG-MAXXMODA, you are agreeing that XAG-MAXXMODA may collect, store, use, disclose and destroy it in accordance with this policy. In this policy, we refer to the companies in our corporate group as “XAG-MAXXMODA”, “we”, or “us”. We value every customer, prospective employee and employee and want you to trust our business and privacy practices. If you have any questions about the content of this policy, we encourage you to contact us as outlined below.
For purposes of this policy “personal information” / “personally identifiable information” / “PII” means any information by which you can be identified, including your name, address, telephone number, email address, billing and account information, credit or debit card information, and other information incidental to providing goods or services. In addition to collecting these types of PII, we may also collect your date of birth, product and lifestyle preferences, and other profile information to personalize your experience with us and to better serve you with our products and services. We may ask you for your name, address, email address, social media user name/handle or other personal information when you post a photograph, enter or respond to a contest, survey, sweepstakes, or other promotional feature. XAG-MAXXMODA collects PII from you only when you voluntarily provide it to us.
Some examples of the manner in which we collect your PII include when you place an order through our Site or in our stores, create an online account on the Site, email registration, sweepstakes, contests, attend special events, create a wish list, take a survey, contact us with a comment or question, sign up online to receive emails or marketing communication about our products and services. Some of these methods of data collection are further outlined below.
To become a registered member on our Site, you must complete the registration process by providing PII, including your first name, last name,email address and a strong password. You may also be asked to provide optional information including your address, phone number, date of birth, and shoe preferences. When registered, you may choose to receive emails and SMS alerts. You have the right to unsubscribe from marketing and these additional features at any time while you are signed-in to your account, or by contacting Customer Service, as described below.
Shopping With XAG-MAXXMODA
If you make a purchase from www.maxxmoda.com, we obtain PII from you relating to the order. The PII collected by XAG-MAXXMODA will generally include your email, billing, shipping and payment information. You can also provide your mobile phone number to receive order updates and/or sale and event notifications. In addition to using this PII to fulfill your order, we also retain order information to better serve you on future purchases.
Should you opt in to receive marketing communication from us we may also use this PII to contact you in connection with other XAG-MAXXMODA products or services that we believe may be of interest to you. Again, you may unsubscribe from marketing communication at any time. If you receive your marketing by email, each email will have a single click unsubscribe button at the bottom.
If you choose to sign up for email communications while on the site, you must submit certain basic information during the registration process, which includes your name and email address. In some cases, the Site allows you to simply provide an email address. This PII is used to send you email marketing communications and to ensure that we can provide you with appropriate customer care and respond to your inquiries.
While visiting certain portions of the Site, you may be given the opportunity to rate and provide a review on various XAG-MAXXMODA products. In order to fully participate in these portions of the Site, you will be asked to register with the Site or provide your email address which will be privately linked to your product ratings. XAG-MAXXMODA retains this additional PII, if provided, and uses it to help us better understand and respond to the collective feedback we receive. For any PII that we collect, XAG-MAXXMODA becomes the owner and data controller of that information.
You may be asked to voluntarily provide feedback on the Site. This often will include feedback on functionality, ease of use and checkout experience. If you provide your email address after submitting your feedback, your email address will only be used to contact you with respect to your feedback and will not be added to our marketing list.
We collect certain PII (for example, your name and last name, phone number, and e-mail address) when you call or email Customer Service for assistance related to your use of the Site and/or the purchase of products on www.maxxmoda.com. You may also choose to chat live with one of our customer service representatives. In order to respond to your question, you will be asked to provide your name and email address. Our Customer Service agents may also request additional personal data only in certain circumstances (your mailing address for special product orders, for example).
INFORMATION WE OBSERVE OR COLLECT THROUGH TECHNOLOGY
Like most websites, the server upon which this Site resides automatically collects non-personal information about your visit to this Site, such as your IP address, your computer type, your web browser type, operating system type and what pages linked you to this Site. An IP address is the number assigned to your computer when you connect to the Internet. This information is anonymous and does not contain your name, address, phone number, email address or other information that directly identifies you. We also may aggregate or anonymize PII so that it does not specifically identify you as an individual, and thereby turn it into non-personal information. If we link your non-personal information to your PII, then the combined set shall be treated as PII.
Cookies and Web Beacons
INFORMATION OTHERS OBSERVE OR COLLECT THROUGH TECHNOLOGY
Third-party service providers help us analyze our visitor’s site and purchase preferences, and may help us deliver ads to you about our products through banner ads when you visit other websites (often referred to as “online network advertising”). The following provides more information about these service providers and the choices you have with respect to their services.
Third Party Cookies
Our Site contains cookies and similar devices from third party companies, such as analytics companies who help us better understand your use of our websites and for advertising purposes, as described below. They accomplish this by using some or all of the technologies described in Information We Observe or Collect Through Technology.
We may contract with third-party advertising companies that, in turn, collect anonymous, non-personally identifying information by placing cookies on your browser when you visit us here. This form of advertising is called “behavioral advertising” and we believe that such advertising is a benefit to you because you will see advertisements that are relevant to your interest. These companies may use information about your visit to deliver our ads on this and other web sites through their online advertising networks. These companies also provide this information to us which we, in turn, use to gauge how effective our ads are. If you want more information about such advertising or if you would like to opt-out of such targeting by certain companies, you can exercise such choices by visiting the Digital Advertising Alliance (http://www.aboutads.info/choices/) and Network Advertising Initiative (http://www.networkadvertising.org/choices/) (you will leave this Site for a centrally managed online site where you can specify your preference). We comply with the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising.
Do Not Track
We do not respond to or honor “do not track” (a/k/a DNT) signals or similar mechanisms transmitted by web browsers.
Social Media Platforms
This site provides you with the ability to register, log into, “like” or otherwise interact with your social media services, including, but not limited to, Facebook, Instagram, Twitter, Pinterest, WeChat, Weibo, Youku, Vine, and other social media services.
These features may enable integration and/or access to your social media accounts. We do not control these social media services or your profiles on these services, and we do not establish privacy settings or rules for how your PII on those services will be used. Your information will be subject to the applicable social media service’s terms and conditions and your current privacy settings on such social media service. You are encouraged to read all policies and information regarding the applicable social media services to learn more about how they handle your information. By accessing any social media service, you will be assuming the risk that the information you provide on that service may be viewed and/or used by third parties for any purpose. You agree that we are not responsible for any acts or omissions by these social media service providers.
XAG-MAXXMODA’S USE OF YOUR PERSONAL INFORMATION
We use PII collected from you for the following purposes:
- to provide customer service or respond to a request;
- to improve the content, appearance and utility of our Site;
- to understand your needs and preferences in relation to XAG-MAXX MODA;
- to develop, market, sell or provide products and services;
- to conduct surveys, research and evaluations;
- to manage and develop our business and operations, administer accounts, and collect and process payments;
- to detect and protect us and other third parties against negligence, fraud, theft and other illegal activities;
- as permitted by, and to comply with, any legal or regulatory requirements, process or provisions; and
We may combine information you provide to us from multiple sources and with information from third parties including demographic or public information.
XAG-MAXXMODA’S SHARING OF YOUR PERSONAL INFORMATION
We may share your PII with our subsidiaries or affiliated companies, including those located in other countries. We also may share your PII with selected third parties who provide services to us, including to help handle parts of our business because of their expertise, resources, or scale. They help us do things like fulfill orders, process payments, monitor site activity, maintain databases, administer and monitor emails, respond to customer service inquiries, fulfill unsubscribe requests, administer and send mobile messages, and provide consulting services. We may work with third parties and provide them with access to your PII so that they may enhance our databases or help us to deliver behavioral advertising content to you across other websites as described above in the “Advertising” section. Such third parties may have access to, store and process your PII to provide services on our behalf, which may occur in the United States or in countries outside of the United States. Our service providers are not authorized to use your PII for any purpose other than to provide the services that XAG-MAXXMODA has contracted from them.
We also must always reserve the right to disclose PII about you as required by law, in response to legal process including law enforcement requests, and where needed to protect the safety, property, or legal rights of XAG-MAXXMODA or its affiliates or third parties.
Third Party Sites
Successor in Business
We reserve the right to transfer your PII and other information to our successors in business or divisions and purchasers of our assets.
Transfers of PII to the U.S.
The Site is primarily intended for residents of the U.S. Irrespective of where you’re located when you access it, browse it and interact with it, if you use this Site and provide personal information to XAG-MAXXMODA as described in the PERSONAL DATA WE COLLECT FROM YOU section of this policy, such personal data about you may be transferred to XAG-MAXX MODA in the U.S. Please note that there may be different standards that apply to how your data is used and protected than the standards in place in your country.
YOUR INFORMATION — YOUR RIGHTS
Right to Unsubscribe
You have the right to unsubscribe from receiving marketing communications from XAG-MAXXMODA, as well as the right to unsubscribe from any of the programs that we offer. To unsubscribe from our marketing emails, click on the unsubscribe link at the bottom of any XAG-MAXXMODA email that you receive, visit our Email Preferences page or email us at email@example.com with your request. This will stop future email offers from us, but won’t stop operational or transactional messages such as email confirmations of your online orders, or customer service communications.
Please note that if you already have requested products or services when you decide to withdraw consent, there may be a short period of time for us to update your preferences and ensure that we honor your request.
Update, Modify or Correct Your Personal Information
The accuracy, integrity and security of your PII are very important and XAG-MAXXMODA takes reasonable steps to ensure that these priorities are addressed. We encourage you to contact us to update or correct your PII if it changes or if you believe that any information that we have collected about you is inaccurate. You can also review and change certain PII related to your use of this Site (such as your name and contact information). To access your information on this Site, simply sign in to your account using your email address and password, and you will be able to edit your PII in your account profile.
Safeguarding Your Information
XAG-MAXXMODA follows applicable laws and requirements to protect and safeguard your PII. We have adopted physical, electronic, and administrative safeguards that are designed to protect your PII, by reducing the risk of loss, misuse, alteration, theft, unauthorized access, or unauthorized disclosure.
For example, when you place an order on our Site, we use Secure Socket Layer (SSL) technology, an encryption tool that provides security while transmitting information over the Internet. We also use firewall technology, password controls, and other technological and procedural safeguards in respect of your online interactions with XAG-MAXXMODA.
We evaluate our privacy safeguards on an ongoing basis to help minimize risks from new security threats as they become known. Although we have implemented the above security measures, we note that 100% guaranteed security is not possible for any company.
Under California law, if you are a resident of California, you may make a written request to XAG-MAXXMODA about how we have shared your information with third parties for their direct marketing purposes during the immediately prior calendar year. To make such a request, please send an e-mail to firstname.lastname@example.org. You must include your full name, e-mail address, and postal address in your message. In response to your written request, XAG-MAXXMODA is allowed to provide you with a notice describing the cost-free means to opt-out of our sharing your information with third parties with whom XAG-MAXXMODA does not share the same brand name, if the third party will use it for their direct marketing purposes.
VISITORS FROM OUTSIDE THE U.S.
XAG-MAXXMODA authorizes transfers of personal information from European Union and Switzerland to the United States using European Commission-approved Standard Contractual Clauses (also referred to as Model Contracts).
OUR COMMITMENT TO CHILDREN’S PRIVACY
This Site is not intended for use by children under the age of 13. XAG-MAXXMODA does not knowingly register or otherwise collect PII from any person under the age of 13. If we become aware that a person under the age of 13 has provided us with PII, we will use all reasonable efforts to delete such information from our database.
QUESTIONS OR CONCERNS
XAG-MAXXMODA Customer Care
1956 NW 168th Ave
Pembroke Pines, FL 33028
When contacting us, please be sure to provide us with your a correct contact information in order to be sure we handle your request correctly.
Following any incidence of communication from you to XAG-MAXX MODA some of your PII may be retained for a period of time for financial, legal or technical reasons.
Updated: January 16, 2018